Time to warm up your cold clients

Screen Shot 2015-04-08 at 10.42.50Want to drive up fee income or increase sales?

Yes? Then you’ve probably opened up your contact book as the first step. Almost certainly there’ll be the names of people you’ve just worked with on a first project. Convert them into a second and before you know it you’ll have regular work.

Just as certainly there’ll be people you haven’t spoken to for a while, or even years. You did that first project then they just slipped off your agenda.

Failing to warm up a cold client is a big mistake. But letting them get cold after that first project is an even bigger one!

Keep them warm and you’re on the way to developing a great relationship. Warm them up and they’ll probably be more emotionally committed to you and your business than ever.

But how?

As with everything in communication, put the person you’re talking with at the heart of the conversation..

Listen to them … actively. Get your head around the issues they care about. Find out what they are trying to achieve. Who do they want to influence? Who do they want to connect with?

Then re-frame your messages so they grab their attention. But don’t lose your authenticity. Relationships are built on trust and you’ll lose it if you’re not authentic.

Finally, connect with them. But do it in a way they get to achieve their goals.

Lorraine Francis and I can help.

I devise and deliver communication and PR programmes and Lorraine forges strategic connections.

We have a simple three step programme to help you warm up cold clients.

Get in touch if you want to warm up your cold clients.




By Cathy Connan

I'm an integrative psychotherapist. I help people invest in their wellbeing and live the life they want.